To meet evolving ESG standards and stakeholder expectations, organizations need to be able to respond quickly. Putting people at the heart of change management is critical for maximizing agility and delivering stronger business outcomes.
How organizations and teams work is changing, impacting everything from net zero initiatives and health & safety programs to technology deployments. An organization’s success hinges on its ability to translate change to new mindsets and behaviors. It is essential to humanize transformation journeys – be they sweeping or small – and to lead with behavioral strategies. This approach can accelerate positive change by helping to align the entire organization, from boots to boardroom.
ERM works with clients to:
- Explore a change journey that uncovers and understands stakeholders’ needs and motivations, to clearly map the value creation opportunities ahead
- Develop clear and visually compelling narratives to engage people with the story behind the journey, driving action Involve stakeholders in developing solutions, increasing engagement with the transformation journey from the start
- Build intuitive ways of working to help people evolve into resilient teams, working in new ways to seamlessly navigate future challenges
- Sustain the needed changes by establishing and enhancing the internal governance and decision-making structures that allow for effective oversight of strategies and risks; aligning business practices across the organization.
ERM has experts in change management, competency and learning, communications and creative design, who collaborate with technical specialists across our services and sectors, allowing us to build transformative programs that help unlock new behaviors and leadership models. We provide the tools and techniques critical to keep workforces motivated and equipped to succeed.
- Change Management: We empower people by enabling structured change, developing skills and encouraging new ways of working that drive greater confidence and performance.
- Competency & Learning: Our teams blend leadership development, learning theory and organizational strategy to create tailored programs that improve business outcomes.
- Communications: We assist clients and specific teams with communicating their role in shaping and delivering their message to internal and external stakeholders.
- Creative Design: ERM helps clients communicate their programs, messages and change roadmaps, using compelling visual tools enabling change to be understood and sustained.
