Sustainability Report 2015


Case studies

Creating solutions to manage sustainability

Rome, Italy

Recently, many oil and gas and mining enterprises have begun to recognize and address a wider range of issues generally referred to as "above ground" or non-technical risks. While the definition varies, these risks typically comprise social, environmental, financial and organizational factors. Many organizations currently struggle to identify and manage these atypical roadblocks.

ERM was retained by Eni, a global energy company, to design, develop and implement a Sustainability Set of Documents to ensure a consistent approach to addressing non-technical community- and sustainability-related concerns. ERM designed these documents – covering the full lifecycle of Eni's Upstream business from the acquisition of new acreage to the eventual cease of production and abandonment of productive assets – based on the ISO 26000 standards for social responsibility. These standards include best practice for managing issues related to organizational governance, human rights, labor practices, environment, fair operation practices, consumer issues and community involvement and development.

The design of the Sustainability Set of Documents included a review of available documentation describing existing sustainability management systems and processes at the corporate and business unit levels, to conduct a gap analysis against ISO 26000 detailed requirements. Additionally, ERM conducted interviews with representatives from key corporate functions and co-designed workshops to determine the concerns of interested stakeholders.

Eni's Sustainability Set of Documents has created benefits to Eni, including reduced non-technical risk associated with the management of community and wider stakeholder relationships, consistent processes that go beyond local legislation, better alignment with local content practices and improved benchmarking analysis across Eni's Upstream business.