Sustainability Report 2016

Sustainability at ERM

Our targets

Building directly from our material issues, ERM set our key performance indicators (KPIs) and targets for FY17.

At the UN Sustainable Development Summit in September 2015, world leaders adopted the 2030 Agenda for Sustainable Development, which includes a set of 17 Sustainable Development Goals (SDGs) to end poverty, fight inequality and injustice, and tackle climate change by 2030.

In FY16, we conducted a process to align ERM’s material issues with the SDGs. The table below details our targets for FY17 and the linkages we identified between our material issues and the SDGs. We will use this as a foundation for prioritizing our contribution to sustainable development through the SDGs during FY17.

Our progress managing these material issues and performance against FY16 targets are discussed in detail in the progress on key issues section of this report, including a summary of results against targets.

Alignment of material issues and targets with SDGs

Material issue/KPIsFY17 targetSustainable Development Goals (SDGs)

Attracting, developing, rewarding and retaining employees


  • Training
  • Voluntary turnover
  • Regionally focused diversity strategies
  • Employee engagement
  • 40 hours of training per employee

  • Voluntary turnover rate of ≤ 13%

  • Ratio of female to male Senior Consultants and Partners increased by 5% from prior year results

  • Each region develops medium-term diversity targets

  • Annual Employee Survey to meet or exceed Engagement and Enablement Index scores for professional services firms


Business conduct, ethics and compliance


  • Fines or nonmonetary sanctions for material noncompliance with laws or regulations
  • Mandatory new starter training
  • No fines or nonmonetary sanctions for material noncompliance with laws or regulations

  • 100% completion of ERM mandatory new starter business conduct and ethics training in required timeframe

Climate change across our value chain


  • GHG emissions
  • Climate resilience
  • Engagement

  • Develop medium- and long-term carbon targets

Contributing to society and the environment


  • Innovative responses to sustainability challenges
  • Providing resources to support sustainability-focused programs and initiatives
  • Measure the contribution to the SDGs of ERM Foundation activities

  • 1% of prior year profits contributed to global sustainability initiatives, primarily through the ERM Foundation

  • Strengthen engagement in leading sustainability organizations in line with new strategy


Financial performance



Health and safety


  • Total Recordable Incident Rate (TRIR)
  • Fatality and serious injury prevention
  • Mandatory new starter training
  • Safety Management System (SMS)
  • Annual TRIR and 3-year rolling average at or below prior year results

  • No fatalities or serious injuries

  • 100% completion of ERM mandatory new starter health and safety training in required timeframe

  • Improve SMS audit performance by 10% from prior year results (to 79%)


Technical expertise and independence


  • Sustainable financial and technical growth of the company
  • Develop and implement formal system for client feedback in line with new strategy

  • Deploy tools to evaluate the sustainability impacts of strategic and project-related decisions