Explore

Download Center

Photo credit: Yen Ngo, Vietnam

As part of our commitment to good business, we engage regularly with key stakeholders. This process helps us to understand, prioritize and manage our sustainability impacts as an organization as well as evolve our client services.

We engage with stakeholders through a variety of mechanisms, including direct dialogue, surveys, engagement at professional and industry forums, and sharing information. The frequency and nature of this dialogue are designed to enable regular communication with stakeholders on key issues. We conduct additional engagement with stakeholders as part of the development of our sustainability reports, and this feedback is an important input of our report preparation.

We convened a panel of external stakeholders to provide independent feedback on our materiality assessment process and draft Sustainability Report.

Stakeholder_Engagement_Diagram.jpg

Feedback from our stakeholders

Stakeholder feedback is integral to ERM’s sustainability reporting process. Open the links below to view the key issues raised by each stakeholder group, along with links to information on how we respond to these issues.

Employees

Top issues raised ERM's response in the report
Our people

Our people

Diversity, equity, equality & inclusion

Business conduct & ethics Business conduct & ethics
Health, safety & well-being Health, safety & well-being
Climate risk

Low carbon economy transition

Climate-related risk

Client satisfaction

Impact with clients

Client satisfaction

Contributing to society & local communities

Contributing to society & local communities

Impact through collaboration

 

ERM senior leaders

Top issues raised ERM's response in the report
Business conduct & ethics Business conduct & ethics
Our people

Our people

Diversity, equity, equality & inclusion

Health, safety & well-being Health, safety & well-being
Climate risk

Low carbon economy transition

Climate-related risk

Client satisfaction

Impact with clients

Client satisfaction

Contributing to society & local communities

Contributing to society & local communities

Impact through collaboration

 

External thought leaders

Top issues raised ERM's response in the report
Business conduct & ethics Business conduct & ethics
Climate risk

Low carbon economy transition

Climate-related risk

Impact on sustainability agenda

Impact with clients

Impact through collaboration

Impact across our operations

Diversity, equity, equality & inclusion

Diversity, equity, equality & inclusion

Health, safety & well-being Health, safety & well-being
Strategy

CEO message

Who we are

Sustainability at ERM

 

Key clients

Top issues raised ERM's response in the report
Business conduct & ethics Business conduct & ethics
Climate risk

Low carbon economy transition

Climate-related risk

Health, safety & well-being Health, safety & well-being
Service quality & accuracy

Impact with clients

Client satisfaction

Supply chain social impacts

Impact with clients

Business conduct & ethics

Water The ERM Foundation
Community engagement Impact through collaboration

 

Competitors

Top issues raised ERM's response in the report
Diversity, equity, equality & inclusion Diversity, equity, equality & inclusion
GHG emissions reductions & renewable energy

Climate-related risk

Low carbon economy transition

Employee training & development Learning & development
Employee engagement & satisfaction Our people
Data privacy & information security Data privacy & security
Business conduct & ethics Business conduct & ethics