Explore

Download Center

Impact from operations

Ethical and responsible decision-making

We place a significant focus on governance issues, from the Board to our Partners and all employees.

  • Upon joining the company, all new employees must participate, through the company’s learning and development platform the ERM Academy, in interactive, web-based training. The mandatory training courses cover international anti-bribery and corruption, the regulatory requirements specified by the UK Bribery Act, insider trading and practical ethics, as well as requirements specific to some parts of Latin America and North America, health and safety, and the UK Modern Slavery Act.
  • Existing employees are required to take refresher web-based training through the ERM Academy.
  • Every supervisor must complete an annual self-certification on compliance with our anti-bribery and corruption policies.

Our written Global Code of Business Conduct and Ethics sets clear requirements to ensure we conduct business with uncompromising honesty, integrity and compliance with laws and regulations. Our commitment to combat bribery and corruption is fundamental to how we operate and is embedded into our key systems and programs. We apply our business conduct and ethics commitments across every ERM office and activity, every day, with the involvement and awareness of all our employees. All employees and Partners are held responsible for compliance with our Code and policies.

For more on the location of anti-bribery and corruption-related disclosures in this report, see our UN Global Compact Index, which includes details of our reporting on Principle 10, Anti-Corruption.

Programs and initiatives

Our approach to business conduct and ethics includes:

  • An online training module for all employees regarding modern slavery, pertinent to our specific industry and operations.
  • Internal policies and procedures on subcontractor management. We continue to expand and improve subcontractor management in the many jurisdictions where we operate.
  • Participation in building external standards and providing education so that momentum not only builds in our sphere of business influence but beyond, fully aligned with our purpose of shaping a more sustainable future with the world’s leading organizations.
  • Global anonymous reporting system (helpline) so that concerns about our business operations, including modern slavery and any other form of unethical business conduct, can be reported without fear of retaliation. The system is available 24 hours a day, 7 days a week, by a web portal or call-in line, and is managed by a third party to protect confidentiality. We received 22 reports from implementation (July 2018) through the end of March 2020, of which a majority were human resources matters.