Performance against FY20 targets

The table below provides a snapshot of ERM’s performance towards our FY20 targets. We considered the FY20 results as we set our targets for FY21.

FY20 material topics	FY20 target	Performance against FY20 targets
Governance	No fines or nonmonetary sanctions for material noncompliance with laws or regulations.	No fines or nonmonetary sanctions for material noncompliance in FY20.
Governance	100% completion of ERM business conduct and ethics mandatory new starter training requirements.	92% of new starters completed mandatory new starter training requirements in FY20. We continue to fine-tune our systems to ensure all mandatory training will be completed on schedule.
Our people	Increase gender diversity among Senior Consultants, Technical Directors and Partners by 10% over previous year.	Partners gender diversity increased 1.2%. Senior Consultants and Technical Directors gender diversity increased 0.3%. We recognize past efforts have fallen short, and we are focusing greater resources at the executive, business unit and office levels to improve diversity in hiring and promoting.
	Develop ERM Global Inclusion Leadership Index and baseline.	ERM Global Inclusion Leadership Index developed and baseline established.
	Improve the Employee Engagement Survey Inclusion score from the baseline by 10%.	Employee Engagement Survey Inclusion score increased from baseline by 12%.
Occupational health and safety	Days Away from Work case (DAWC) rate of 0.10 for ERM employees.	Days Away from Work case (DAWC) rate of 0.08 for ERM employees.
	No Life Impacting or Fatal Events¹ for ERM and subcontractor staff.	No Life Impacting or Fatal Events for ERM and subcontractor staff.
	Achieve a Safety AT ERM² global score of 65.	Achieved a Safety AT ERM global score of 90.2.
	Improve the Employee Engagement Survey well-being question³ score from the baseline by 10%.	Employee Engagement Survey well-being question score decreased from baseline by 1%. The well-being of our employees remains a focus, and through the survey we have a better understanding of what changes need to be made to improve our performance.
Climate change	Remain on track to meet 2025 SBTi targets.	On track to meet our two 2025 SBTi targets.
Innovating with clients and other leading organizations	Achieve growth targets of 25% in FY20 from identified integrated solutions within the Services Innovation and Growth Plan.	Increased growth of 13% from identified integrated solutions within the Services Innovation and Growth Plan. Despite on-track growth during the first half of FY20, second half market weakness resulted in slower growth than expected with respect to integrated solutions.
Contributing to society and local communities	Contribute 1% of prior year profits to support sustainability initiatives around the globe, primarily through the ERM Foundation.	Contributed 1% of prior year profits to support sustainability initiatives.
Contributing to society and local communities	Set impact-based targets for ERM Foundation contribution to the SDGs (based on FY19 baseline).	Impact-based targets for ERM Foundation contribution to the SDGs established.

¹ Life Impacting Events are defined as any work-related injury/illness resulting in permanent disability (to include partial and/or total disability).

² The Safety AT ERM score includes an evaluation of nearly all aspects of our overall program (including safety management system self-assessment scoring). The scores are calculated at the business unit level, and the global score is derived by calculating a weighted average of each operational business unit score (weighting based on hours worked). A target of 65 was given to each business unit and region for FY20.

³ The Employee Engagement Survey question on well-being is: “The company supports me in achieving a reasonable balance between my work life and personal life.”