Goals and Performance Metrics

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Our People
FY14 Material Issue
FY14 Target
Results
Attracting, retaining and developing leadership talent
40 hours of training per employee via ERM Academy
43.3 hours training per employee
Recruiting and developing talent to meet evolving client needs
Number of employees appropriate for the size of backlog during the year
Backlog increased per employee during the year
Retaining employees
Voluntary turnover of ≤ 13%
Voluntary turnover of 11.6%, down from 12.7%
Enhancing workforce diversity
Increase the ratio of female Senior Consultants and Partners by an incremental 5%



Target of 28.9% for female Senior Consultants

29.8% female Senior Consultants (up from 27.5% in FY13)
Target of 19.4% for female Partners
18.7% female Partners (up from 18.6% in FY13)
Health and Safety
FY14 Material Issue
FY14 Target
Results
Preventing fatalities and disabling injuries
TRIR at or below published industry average of 0.60* with year-on-year improvement * Updated during reporting period, see Data Management section for details
TRIR 0.44, down from 0.47



3-year rolling average improves from FY13
3-year rolling average 0.51, down from 0.58
Demonstrating leadership accountability for health and safety performance
Develop formal comprehensive global health and safety management system
ERM Global Safety Management System (SMS) developed
Empowering employees to enable a safe working environment
100% compliance with FY14 mandatory training requirements
93% of new starters completed H&S mandatory training on time, with 100% ultimately completing training
Business Conduct and Ethics
FY14 Material Issue
FY14 Target
Results
Complying with applicable laws and regulations for all jurisdictions of operation
No fines or non-monetary sanctions for material non-compliance with laws or regulations
No material non-compliance issues
Ensuring highest standards of compliance and ethics by all employees
100% compliance with FY14 mandatory training requirements
92% of new starters completed BC&E mandatory training on time, with 100% ultimately completing training
Environment
FY14 Material Issue
FY14 Target
Results
Managing organizational carbon footprint
3% reduction in total GHG emissions per FTE employee (from FY13 baseline)
2.1% reduction in GHG per employee

Total emissions 23,786 tCO2e, down from 25,130 tCO2e
Development of a Climate Resilience Strategy for ERM
Completed climate resilience pilot study (first phase of three-phase process)
Community
FY14 Material Issue
FY14 Target
Results
Contributing to society and the environment through The ERM Foundation
Contribute 1% of our prior year profits to global sustainability initiatives, primarily through The ERM Foundation
Contribution of 1.4% profits (over $1.4m)
Thought Leadership
FY14 Material Issue
FY14 Target
Results
Contributing to innovative responses to sustainability challenges
Proactive influence to the post-2015 sustainable development agenda through active participation in global forums, including WBCSD Vision 2050 process
Active participation in WBCSD Action2020, with participation in other post-2015 activities
Develop a strategy for leveraging memberships in global organizations in order to maximize impact on the global sustainability agenda
Global Memberships Strategy developed
Our Clients
FY14 Material Issue
FY14 Target
Results
Assisting clients in all sectors to solve their sustainability issues
Growth of Global Key Client (GKC) sales meets FY14 budget
GKC sales grew but were below budget
Adding value to our clients' performance by applying technical, professional and consulting skills to help them achieve the best long-term business outcomes
All five core practices (excluding Specialty Global Businesses) sold to more than 75% of GKCs
All five core practices sold to 44% of GKCs (12 of 27)

ERM's FY15 material issues, KPIs and targets are set out in About this Report.