Stakeholder engagement

As part of our commitment to good business, we engage regularly with key stakeholders.

This process helps us to understand, prioritize and manage our sustainability impacts as an organization as well as to evolve our client services.

We have a range of internal and external stakeholders. We engage with stakeholders through a variety of mechanisms, including direct dialogue, surveys, engagement at professional and industry forums, and sharing information. The frequency and nature of this dialogue are designed to enable regular communication with stakeholders on key issues. We conduct additional engagement with stakeholders as part of the development of our sustainability reports, and this feedback is an important feature of our report preparation.

Feedback from ERM’s stakeholders

Stakeholder feedback is integral to ERM’s sustainability reporting process. The following table summarizes the issues raised by our stakeholders, along with links to information on how we respond to these issues.

StakeholderMaterial topicERM response in this report
Partners and employees Occupational health and safety
Non-discrimination
Diversity and equal opportunity
Anti-corruption
Environmental compliance
Health & safety
Our peopleGovernance
Our people
Governance
Governance
ERM senior leaders Client privacy
Anti-corruption
Occupational health and safety
Diversity and equal opportunity
Client health and safety
Governance
Governance
Health & safety
Our people
Our impact 
External thought leaders (clients,
business and industry associations,
nongovernmental organizations)
Anti-corruption
Client privacy
Diversity and equal opportunity
Environmental compliance
Client health and safety  
Governance
Governance
Our people
Governance
Health & safety
Key clients Ethics and human rights
Workforce
Safe operations
Climate change
Environmental impacts
Local communities
Governance
Our people
Health & safety
Climate change
Environment
SocietyERM Foundation
Competitors Climate change
Local communities
Ethics and human rights
Diversity and equal opportunity
Environment
Supply chain
Climate change
Society, ERM Foundation
Governance
Our people
Environment
Governance
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