New regulations, new management systems, new acquisitions, new incident management/avoidance processes: management of change impacts workplace culture, employee behavior, and environmental, health, safety, and sustainability (EHSS) outcomes.
Responding to and enabling change requires comprehensive learning and development at all levels of an organization.
Increased complexity both from an operational and regulatory perspective means every employee needs to be more accountable - and therefore more informed about EHSS issues. Leaders need to be knowledgeable and poised in conversations with regulators and stakeholder groups. Employees need to understand the impact of non-technical risks on their organization. Developing employees’ EHSS skillsets often has a direct and immediate impact on EHSS performance as well as operational performance. Building capability also supports succession planning and closes generational and cultural gaps in the workforce.
Successful learning and development programs need to encompass a range of physical and digital channels to ensure they resonate with today’s diverse workforce. However, defining and delivering outcome-focused programs across multiple teams, learning styles, and geographies can be challenging, costly and time-consuming.
Effective knowledge transfer for today’s workforce
ERM understands both the EHSS landscape and how to execute successful learning and development programs. We build tailored, cost-effective solutions that help improve behaviors, culture, and most importantly, performance.
We assess each client’s workforce to understand and prioritize those areas that will have the highest impact on the business. We help clients develop an approach that enhances existing systems and processes but also engages and motivates their unique multi-cultural and multi-generational workforce. This approach helps clients maximize their existing investment while delivering tailored business outcomes.
We steward innovative, holistic and sustainable change leveraging a wide array of knowledge transfer platforms to accommodate different learning styles including workshops, gamification, technology-based learning, blended and accelerated learning, and e-learning.
Drawing on our unrivaled EHSS technical expertise and experience working with clients across many industries around the world, we optimize EHSS knowledge transfer through:
- Competency and training needs analysis - ensuring that resources are deployed where needed for maximum results;
- Customized training curricula - to meet client, industry, team and organizational objectives;
- Train-the-trainer programs - to provide an affordable and sustainable internal training solution; and
- Accelerated Learning methods - to accommodate adult learning styles resulting in greater retention and immediate applicability for more immediate return on investment.
Improving workplace culture and behaviors
ERM’s approach facilitates a shift in EHSS culture and behaviors through the entire organization, which helps to reduce risks and liabilities, avoid costly fines and strengthen public image. Our bespoke, multi-tiered approach paired with fit-for-audience knowledge transfer platforms ensures long-term retention, immediate applicability, workforce competency, and seamless integration with existing programs and processes.
By establishing a successful learning and development program, organizations can drive operational excellence, strengthen competitive advantage, and transform EHSS liabilities and challenges into valuable opportunities for cultural, organizational, and reputational change.